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Coronavirus: new regulatory information for school CRICOS providers

12 February 2020

International students starting the new academic year may be affected by travel restrictions and exclusion periods following the novel coronavirus outbreak in China.

From 1 February 2020, international students will not be allowed to enter Australia for 14 days from the time they have left or transited through mainland China. Students already in Australia may also be subject to exclusion periods that prevent them from being at their place of study.

Please be flexible

As a provider, please be flexible and understanding about student circumstances. Document any arrangements made to assist students that may not be considered compliant with the Education Services for Overseas Students Act (2000).

Where a student is moved to alternative accommodation for a quarantine period, the new accommodation should be consistent with the requirements of Standard 5 of the National Code of Practice for Providers of Education and Training to Overseas Students (2018).


PRISMS (the Provider Registration and International Student Management System) released a newsletter on 29 January 2020 to assist providers to report on students affected by the coronavirus.

The newsletter documents how to report in PRISMS when students are unable to commence their course on time or are unable to return from leave on the approved date.

If school providers are unable to meet reporting obligations under Section 19 of the ESOS Act, the Department of Education, Skills and Employment does not intend to pursue regulatory action.

Fact sheets

The Department of Education, Skills and Employment has fact sheets about the coronavirus for providers, students and parents. Please also check this for further information as it becomes available.

Symptoms of virus

Symptoms may include fever, cough, shortness of breath, fatigue, and sore throat.

The latest advice is available on the Australian Government Department of Health website.

This message is current as at 4 pm 12 February 2020.